|
WE ARE ALWAYS HERE |
|
Uptime is one thing...
As you may already know, every Flexihostings account comes with
an exceptional uptime guarantee. We guarantee that your website
WILL be up, online and accessable 99.9% of the time, which means
we have a lot to live up too. |
|
|
Hardware is another...
Smart system administrators will always tell you one thing about
hardware: "It will always eventually break." That's
a fact of life, and of computers. Good for hardware stores,
bad for websites. A good thing that Flexihostings
invests so much into its brand-name, top-of-the-line hardware.
Flexihostings is watching 24/7
to replace hardware quickly when it breaks. We also are constantly
testing to attempt to replace hardware before it breaks. There
are many tells that a server gives out before it dies, and
we're watching for them. Finally, we keep your data in frequent
backups and can restore your website from a backup should
anything happen. |
|
|
And, we never leave...
Additionally, Flexihostings hosts
websites for customers for in nearly every country, so we also
maintain 24/7 telephone, and email support, giving you answers
to your questions at all times. |
|
|
It's 3AM. Do you know
where your support is?
What this means as a customer is that you are guaranteed technical
support anytime of the day (or night), and you can rest assured
that if your web server has issues at 3AM, our system administrators
are already on it. |
|
|
|
|