| FrontPage Extension |
| |
| All our cpanel shared web hosting account supports FrontPage
extension. You can easily upload your web pages via FrontPage to your hosting
account with us. We have listed some Frequently Asked Questions about FrontPage
extension below. |
| |
 |
| |
| How do I use FrontPage to publish my website? |
| Before you can publish an html file to your web site with FrontPage, you must
either have a page already created, or create a page.
To create a page with
FrontPage, follow these simple steps: |
1. |
With FrontPage open, choose File --> New |
2. |
Type in "This is a simple test." |
3. |
From the menu bar, choose File --> Save As |
4. |
Name the html file. (If this file is to be your homepage, be sure to name
it index.html) |
5. |
Once you have saved the file to your hard drive, you are ready to publish
the file. |
| |
|
| Now to Publish Your Web Page |
1. |
From the menu bar, choose File --> Publish Web |
2. |
Click on the "Options" button. |
3. |
In box below, specify the location to publish your site: Enter the full URL
for your site (http://www.mydomain.com/ but obviously you will have to put your
real domain name instead of 'mydomain.com'.) |
4. |
If this is the first time you are publishing your site, select "Publish
all pages" |
5. |
Select "Include Subwebs". |
6. |
Click the "Publish" button. |
7. |
Enter your hosting account username and password. |
8. |
Click "Done". If you have entered all the details correctly, FrontPage
will then publish your site. |
| |
| I get an Error 500 Internal Server Error when trying to view my FrontPage
site online. |
| The most common cause is the use of FTP in uploading FrontPage generated webpages.
This can damage the FrontPage extensions. In this case the FrontPage extensions
will need to be reinstalled. This can be done in your Control Panel. If you
are utilizing FrontPage to create your site, you MUST use the file upload feature
in the FrontPage program to deliver these pages to the web server. If FrontPage
webpages are transferred by another FTP client, FrontPage extensions will become
damaged. And even though the pages may be successfully uploaded, they will not
be viewable (translatable by a web browser) due to corrupted code. |
| |
|
| The server keeps timing out when I try to publish large sites. |
| This difficulty arises when the uploading link times out in the process of copying
the web to our server. The only suggestion Microsoft has offered so far is to
break the main web into a group of sub webs on your PC, then upload these individually. |
| |
|
| I'm getting "Error - FrontPage Extensions not Installed" |
| We often see this error being reported even when the extensions have been installed.
If you get this error, please reinstall the FrontPage extensions from your Control
Panel.
NOTE: The extensions are easily corrupted. Please use ONLY FrontPage Explorer
to update your web site on the server, not FTP. |
| |
| I published but my web site's not there! |
| This will happen when the "Destination Web Name" is filled in when
publishing to our server. This box should be left blank. If you put any other
name in this box it will create a subdirectory off of your root web and copy
all of your files into it. Your site will exist under a subdirectory instead
of in the top level /public_html or /wwwroot where it should be. |
| |
| Do you provide Microsoft FrontPage Technical Support? |
| Because of Microsoft policies, we are not allowed to provide technical support
for the FrontPage client. We can only verify that the FrontPage server extensions
are working correctly. However, we have provided you with the following information
as a courtesy:
Should you need assistance with FrontPage 2002 please visit http://support.microsoft.com/default.aspx?scid=fh;EN-US;fp2002#faq558
If you are still having issues, let us know via a ticket or live chat and we
will see if there is anything on our servers that are having issues. |
| |
| Are there any precautions that I need to be aware before I begin using
FrontPage to publish my site? |
| In order to protect the FrontPage extensions on your Unix account, please take
into consideration the following precautions:
Do NOT use features found in your Control Panel to set passwords, limit
access, set file permissions or delete directories or files in a FrontPage web.
This should only be done through the options in FrontPage Explorer.
Do NOT use regular FTP (such as WS_FTP) to upload files to the server
when FrontPage extensions are installed. This may corrupt the extensions, disabling
the interactive features available with FrontPage. |
| |
| Can I still use FTP to upload to my site if I use Front Page? |
| If you have installed Front Page extensions on your account, you should not
use FTP to upload to your site. Using FTP can cause your Front Page extensions
to become corrupted.
If this happens, simply uninstall the extensions in Cpanel and reinstall them |
| |
| How can I remove Front Page Extensions from my account? |
| This can be accomplished by clicking 'frontpage extensions' in cPanel. Here,
you will see options to both install and remove Front Page extensions.
If this doesn't remove all of the _vti directories, you can use your FTP client
or File Manager in cPanel to delete those. |
| |
| I am getting an error when I try to publish my web. What's going on? |
| Here are some common causes of problems publishing with Front Page: |
1. |
Front Page extensions aren't installed on your account. This can be accomplished
from within Cpanel, under the 'Site Management' header. |
2. |
Corrupt extensions due to the use of FTP on front page files, or just general
corruption. To fix this, you can uninstall and reinstall the extensions from
within your Cpanel |
3. |
You are using Front Page 98, which is no longer compatible with the extensions.
(please note that we did not cause this, Microsoft did. There were security
holes in the previous version of mod_frontpage and we were forced to upgrade
to the newer version which excludes 98 from working) |
4. |
You are publishing incorrectly. Make absolutely sure you are publishing
to http://www.yourdomain.com |
| |
| I use Front Page 98 and I can't publish. What's wrong? |
| Microsoft and the makers of the Linux Front Page Extensions have phased out
FP98 from being able to work. It is unfortunate, but security reasons dictate
that we must run the latest version of the extensions. Therefore, we suggest
you upgrade to a newer version of Front Page that is supported by its makers. |
| |
| When I publish with Front Page, how long does it take for the changes
to show up? |
| Changes to Front Page will show up immediately. If you are not seeing them,
your browser is likely caching the old content. You'll need to either refresh
the page, hit F5, or delete temporary internet files to see the new page. |
